How To Cancel Shopify Premium – Everything You Need To Know!

Cancelling Shopify Premium takes a good amount of effort and time, especially when you use Shopify on different devices. When you cancel Shopify, you will deactivate your store from the platform. Moreover, you will not get any refund, as it’s not permissible per Shopify’s terms and conditions. Knowing this, if you are still looking for how to cancel Shopify Premium or your subscription, then read on. You will get a complete process of cancelling Shopify or pausing it if you change your mind midway.

Shopify at a Glance:

Shopify is among the biggest online marketplaces for individuals and marketers to sell their products. It’s equipped with all the facilities needed to sell via an online store. For example, it offers a payment processing facility with many renowned payment gateways. Plus, it has its own payment system called Shopify Payments.

Moreover, the platform manages everything from inventory to marketing to delivery of products, with a decided fee charge. Users can access it through its application or online through the website.

Long story short, you come here with your product to sell, and they will offer you a platform or store to sell products effectively.

Just like your physical store, where you lock it when you shut it down, you get a Shopify profile as a seller, with Shopify login credentials. So, all your data is accessible by logging into your account.

Why Cancel Shopify Subscription?

Many reasons could be there to come onto the conclusion that you want to say goodbye to Shopify. Some could be personal, but a few of them might be the common ones, which we have penned down:

Cost is the reason:

Selling on Shopify seems easy, but it might be challenging if you are short on budget. Shopify charges relatively higher than other platforms, as it might be hard for sellers to continue selling on this platform due to the lower margins they get. So, the cost being the most common reason why people quit it.

Limited Customization options:

With products’ diversification, many sellers want personalised customisation on their store, and here comes the limitations of Shopify. They offer limited templatization, with almost no option for customization, which is why they look for a better option.

Business is closing soon:

Business closing is another common reason. Maybe the seller is not getting enough of what they expect from the business and thus, decided to shut it down entirely. In such a case, they have to know how to close Shopify account.

How To Cancel Shopify Premium

After figuring out everything, if you decide to take action towards closing your Shopify shop, you must start by cancelling its subscription. Shopify subscriptions are monthly, and cancelling them is easy with the steps we mention below.

Important: When you decide to cancel a Shopify subscription, be sure that you won’t get a refund of the time remaining to complete your billing cycle. Cancelled means your billing cycle will stop, but you will still be able to use your subscription, which means you can continue selling till your billing period ends.

Let’s walk through the steps now.

First, open Shopify and sign in using Shopify admin credentials.
Then, select settings and tap ‘Plan’
Now, tap on cancel trial or cancel plan, whichever you have.
Then, choose the cause behind cancellation and tap ‘continue.’
Here, enter admin password.
Now, tap ‘cancel trial’ or ‘cancel plan’ one more time and it’s cancelled.

Alternative to Cancelling Shopify subscription

If the primary reason for your cancelling the Shopify subscription is to take a break, then there is a better option. You can pause the Shopify subscription.

How To Pause Shopify Subscription

Here is the full step-by-step guide for pausing Shopify Premium or taking a break from Shopify.

Then, visit settings and then plan

Now, tap ‘cancel plan’

Here, enter your password.

Tap ‘cancel plan’ option to confirm your action.

Then, click pause and build plan.

Check plan details and tap switch to pause and build.

Remember: after you pause, you won’t be able to sell; however, you will remain a user on Shopify. It’s for a temporary hold only.

Does Deactivating Shopify Cancel Subscription

Yes, deactivating Shopify means you have cancelled your subscription. It also means that you are not able to log in to your Shopify admin account. However, if you want, you can reactivate the plan within 2 years, as Shopify stores users’ information for 2 years after deactivation.

Can You Cancel Shopify Anytime?

Fortunately, you can cancel or deactivate Shopify anytime you want to. There is no restriction in that. Instead, you should keep in mind that you have cleared everything necessary to be done beforehand.

Here are some suggestions that you might consider:

Suggestion 1:

Before you hit the cancel button, ensure you have paid off outstanding refunds and have delivered orders already.

Suggestion 2:

Also, clear the outstanding payment for the platform, such as charges, shipping costs, etc.

Suggestion 3:

In case you use third-party subscriptions with Shopify, consider deactivating them beforehand because if you remain them as it is, they will be charged unnecessarily, which you don’t want.

Suggestion 4:

If you want, you can keep your Shopify store data by downloading everything in a CSV file. And can review anytime.

Suggestions 5:

Only if you have not decided to quit selling, you should inform the customers about your decision that you have shifted to another platform and also let them know how they can find you.

FAQs:

How To Delete Shopify Account After Trial?

The process of deleting an account on Shopify after the free trial is the same as deleting an account with an already-subscribed account. The only difference is to choose a free trial option. That’s it!

Why Can’t I Delete My Shopify Account

Users may find difficulty in deleting accounts if they are not the store owner, do not have a Shopify admin ID to log in, and do not directly show that they are authentic people to do so.

How To Cancel Shopify App Subscription

To cancel the Shopify app subscription, log in to Shopify admin using credentials. Visit settings > select plans > enter cause of cancelling > tap continue > enter your password> and finally, click ‘cancel plan.’

What Happens After You Cancel Shopify Premium?

After you cancel Shopify Premium successfully, you will not be able to continue selling on the store. Also, you will not get a refund, no matter how recently you have cancelled from your actual plan. Also, your admin ID won’t be in use after that.

Last Words!

Cancelling Shopify is a cake walk, but knowing why you want to cancel is the most important discussion. If just a pause is your reason, look for pausing Shopify rather than completely cancelling and deactivating the Shopify store. After successfully deactivating, users have 2 years to come back and resume their accounts on Shopify. They can also download the information before hitting the cancel plan option. If you want to cancel, just know the prerequisites to avoid major mistakes you might commit.